QUALITY ASSURANCE
AL MOALLAM GROUP has a robust Quality Management System that supports the company’s value-driven service portfolio. The company prides itself on the following industry’s best practices to cater to multiple client requirements and exceed expectations, which adds to our credibility in the industry.
The Quality Management System at our company meets the requirements of the international standard ISO 9001:2015. As an ISO certified company, our processes are very defined and aligned with the industry’s best practices that reflect in our work.
We have a strong and well-defined Quality Policy:
“Al Moallam Group shall consistently provide products and services that meet or exceed the requirements and expectations of our customers in an accurate and timely manner”.
Management is committed to:
“Total Facility Operations & Maintenance Management Solutions, Turnkey Project Management, Engineering Solutions, and Printing & Packaging Solutions” by optimizing business processes through the development & implementation of products & services.
- “Total Customer Satisfaction” through subject matter expertise, commitment to our customer needs, dedicated customer services, and communication throughout the organization the importance of meeting customer needs and all relevant statutory and regulatory requirements.
- “A Motivating Work Environment” by inspiring our people through fostering talent, developing future leaders, and creating growth opportunities.
- “Continual Improvement” of our processes, services, products, people, & Quality Management System by constant review of enhancement opportunities.
- “Risk management” enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management.
And we believe that we can achieve our objectives through the effective implementation of our Quality Management System based on ISO 9001:2015 Standards. All personnel within the company are responsible for the quality of their work. The company provides training and has established systems to assist all personnel to achieve the standards required.